Our complimentary 12-Month Pram Care Service helps eligible Bubs n Grubs customers keep their pram operating safely and smoothly through professional inspection and preventative maintenance.
Helping You Protect Your Pram Long After You Take It Home
For many families, a pram is one of the most frequently used baby products they’ll ever own.
It gets folded in and out of the car, pushed across shopping centres, parks, gravel paths, footpaths and often travels thousands of kilometres during its lifetime.
Like any product with moving parts, regular inspection and preventative maintenance can help keep your pram operating smoothly while also identifying potential issues before they become bigger problems.
At Bubs n Grubs, we’ve always believed our responsibility to customers shouldn’t end once they leave the store with their new pram.
That’s why we’ve introduced the Bubs n Grubs Pram Care Promise – a complimentary ownership program designed to help support eligible prams and strollers long after they leave our showroom.
Why Prams Benefit From Regular Maintenance
Most parents clean their pram regularly, but very few think about the moving parts that work hard every day.
Brakes, wheels, folding mechanisms and other components naturally experience wear through normal use.
While many issues are minor, identifying them early can often prevent them from becoming more significant over time.
Routine inspection can also provide peace of mind that your pram continues to operate as intended after months of everyday use.
Introducing the Bubs n Grubs Pram Care Promise
The Bubs n Grubs Pram Care Promise is our commitment to continue supporting our customers after they’ve purchased an eligible new pram or stroller.
As part of this complimentary ownership program, eligible customers receive a Bubs n Grubs 12-Month Pram Care Service valued at $97.
Rather than simply selling a pram and saying goodbye, we want to help families continue enjoying their investment long after purchase.
What Is Included In The Complimentary 12-Month Pram Care Service?
Our service includes a visual inspection and preventative maintenance of key areas, including:
- Frame inspection
- Harness inspection
- Wheel inspection
- Brake inspection
- Brake adjustment where required
- Inspection of the folding mechanism
- Lubrication of moving parts where required
- Checking accessible fasteners
- Tyre pressure check where applicable
- General operational check
- Care and maintenance advice
After the service, customers receive a Bubs n Grubs Pram Care Report documenting the work completed and any recommendations from our technician.
Helping Identify Potential Issues Earlier
One of the biggest advantages of having your pram professionally inspected after approximately 12 months is the opportunity to identify potential concerns before they become larger issues.
If we notice anything that may require further investigation or could potentially be covered under the manufacturer’s warranty, we’ll explain what we’ve found and discuss the next steps with you.
While the service is not a repair or warranty assessment, it can help identify concerns earlier, giving families greater confidence in the ongoing use of their pram.
Can Professional Maintenance Help With Future Resale?
Many premium prams continue to retain strong resale value.
When it eventually comes time to sell your pram, prospective buyers often appreciate knowing it has been professionally maintained.
After completing your service, you’ll receive a documented Bubs n Grubs Pram Care Report that you can keep with your pram.
While we can’t guarantee resale value, a documented maintenance record may provide additional confidence for future buyers.
What We See In-Store
Every week we meet families who spend thousands of dollars on a premium pram but aren’t always sure what maintenance is recommended after months of everyday use.
Many parents are surprised to learn that simple preventative maintenance can help keep folding mechanisms operating smoothly and identify small issues before they become larger concerns.
That’s one of the reasons we created the Bubs n Grubs Pram Care Promise – to continue supporting our customers well beyond the day they take their pram home.
Our Recommendation
Even if your pram appears to be working perfectly, we recommend taking advantage of your complimentary Bubs n Grubs 12-Month Pram Care Service.
Preventative maintenance and professional inspection can provide peace of mind while helping keep your pram performing at its best.
Helpful Resources
- Bubs n Grubs Pram Care Promise
- Pram Finder Tool
- How to Clean, Service and Maintain a Pram or Stroller
- Shop Baby Prams
Frequently Asked Questions
Who is eligible for the complimentary 12-Month Pram Care Service?
The service is available to the original purchaser of eligible new prams and strollers purchased from Bubs n Grubs on or after 1 July 2026. It must be redeemed within 12 months of the original purchase date and proof of purchase is required.
What does the complimentary 12-Month Pram Care Service include?
The service includes a professional visual inspection, preventative maintenance where required, wheel and brake inspection, folding mechanism inspection, lubrication of moving parts where required, checking accessible fasteners, tyre pressure check where applicable, a general operational check, care advice and a documented Bubs n Grubs Pram Care Report.
Does the complimentary service include repairs or replacement parts?
No. The complimentary 12-Month Pram Care Service is a preventative maintenance and inspection service only. It does not include replacement parts, warranty repairs, fabric cleaning or repairs requiring replacement components.
Do I need to book an appointment?
Yes. Appointments are required so our team can allocate sufficient time to complete your complimentary 12-Month Pram Care Service. Please have your proof of purchase available when booking.
Can I transfer my complimentary 12-Month Pram Care Service if I sell my pram?
No. The complimentary 12-Month Pram Care Service is available only to the original purchaser of the eligible pram or stroller and is not transferable.
About the Author
Frank is a founding owner of Bubs n Grubs. He is also the sole author of the Bubs n Grubs Baby Blog. He has been personally evaluating baby products and testing them before offering them to customers since 2009. He regularly works with manufacturers by providing product feedback and development suggestions, while also gathering ongoing customer feedback in-store. Frank has appeared on Channel 7’s The Morning Show and Channel 9’s Today and is recognised as an expert in baby products.
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