Full Australian Warranty

We Only supply Australian stock with a Genuine Australian Manufacturers Warranty.

All products supplied by Bubs n Grubs is sourced through genuine Australian Suppliers. This means when you purchase from Bubs n Grubs, you will get a genuine Australian manufacturers warranty and all of our products comply with Australian Safety Standards. Prams, car seats, cots, mattresses and other items purchased from non Australian Distributors wont be modified and tested to meet the Australian Safety Standards. You wont have this issue when you Purchase from Bubs n Grubs!

Should your purchase prove faulty within the warranty period you can return your product to us and we will forward your repair to the genuine supplier repair department at no charge to you and you are protected by the Australian Consumer Law. Bubs n Grubs is wholly Australian owned and operated and also believes in only supporting Australian companies.

Grey Market Importers Online – Beware!

Grey Market Importers do not purchase their products from Australian suppliers. This means that should your item prove faulty within the warranty period you may need to return the product to an overseas address (which can take months) or your item may be repaired by someone who has not been certified to perform such work. Worse – it may not meet the Australian Safety standards as we have seen several overseas “no name brands” and “baby store brands” recently in this situation.

This product is backed by a Full Manufacturers Return to Base Warranty.
Standard Terms and conditions apply in line with the Australian Consumer Laws.
We will do our best to give you the best service reasonably possible if you have any problem with your purchase.

We guarantee all products purchased from us are brand new straight from the manufacturer and never previously used. (You will Never receive an Ex-Return from us). We do this so you can be sure of your products safety integrity for your baby and yourself.

Please make your selection carefully as we are unable to accept this product for refund or exchange if you simply change your mind or if you made an incorrect purchase.

Most items are dispatched within 24 hours of payment being received (DIRECT DEPOSIT may take longer).

If your item is urgent, please contact us by phone or email to confirm before placing your order

Large Items such as furniture can from time to time take up to 12 weeks to deliver if both the manufacturer runs out of stock as well as our own warehouses. This is rare. If you wish to confirm availability – do not hesitate to contact us.

Once items are dispatched, regular Australia Post or courier delivery times apply and an email with the online tracking info is sent to you.

All items are sent via Australia Post eParcel service, Australia Post Express eParcel or Courier.

All products are covered by full transit insurance. (terms and conditions apply)